“I work in a call center. Most of our members are great, however there is always the possibility of getting one of the frustrated ones. That anticipation + the business of the start of the year = my anxiety in high gear.
It's been well managed until 1/2 way through the 1st week of January. I feel like there's an elephant sitting on my chest & that my skin is too tight. Got yelled at today by my 1st caller over something that she caused. Set me on edge for the day.”
Posted anonymously in Sanvello's Work Stress community.